Unavailable service
Keep the error and retry; do not conclude that the number is invalid.
In-depth practical guides
Distinguish valid, invalid and unavailable responses, then retain the dated result.
Updated :

Reports and charts on a data review desk. Illustrative scene with no real data.
VIES queries national databases for EU cross-border registration. A check concerns one number at one time, not every attribute of a business.
Select the country or Northern Ireland offered by VIES. Copy the number as text and retain the supplied value without numeric conversion.
An invalid result can reflect missing activation or incomplete registration. Never convert an availability error into an invalid result.
Compare available name and address with the business register. A matching name or copied number on a website does not prove that the contact belongs to the entity.
Keep response, country, number and timestamp; include a consultation reference if supplied. Record any retry separately.
Typical situations for preparing a check. They do not describe completed assignments or actual observations.
Keep the error and retry; do not conclude that the number is invalid.
Check input and activation with the national authority before stating the cause.
No: it queries national VAT databases. Use an identity register alongside it.
To document the old check, yes. To describe current status, make a new dated check.
TOOLS / REGISTERS
Keep response, country, number and timestamp; include a consultation reference if supplied. Record any retry separately.